It's the Little Things

Kohl's Findlay  

Many times, it's the little things that make the difference to our drivers.  Survey results show that while compensation is important, it traditionally ranks towards the bottom on what our drivers truly value in their place of employment.  In addition to making sure we have the necessities for our professional drivers, we should also look for ways to foster engagement around the work place.  One of the many ways is by offering up a hot beverage, such as coffee, tea, or hot chocolate.  With the average temperature in the Central Region hovering around 40 degrees for nearly 4 months out of the year, this is a good way to show appreciation to our drivers.  Coffee leads to conversation, this conversation leads to relationship building, which naturally leads to a more engaged and productive driver and a better overall experience for our customer!  Great work by our team at Kohl's in going the extra mile to support our road and yard drivers!