Congratulations to Jeff Holle as today marks his 21 year anniversary with JB Hunt! Jeff started his career with JB Hunt as a professional driver. Jeff has since held a variety of roles including Fleet Manager. Jeff is currently the Area Risk Manager residing in Seymour, IN. Congratulations Jeff!
Tuesday, May 12, 2015
Monday, May 11, 2015
Get to Know Howard Dillard
Area Risk Manager Tracy Walker completed a RATLA recently with Howard Dillard. Howard is a driver on our Central Farm and Garden Account in Wooster, OH. Howard is from New London, OH and has been with JB Hunt since January 2014.
Below is the write-up from Tracy Walker:
Howard is a 20 year veteran of the road. He started driving in 1995 with a Class B CDL, and then a few years later obtained his Class A CDL. He basically is self taught as his employer at the time gave him a route to deliver almost immediately after getting his Class A. He’s been married 30 years to his wife Nola. They have 4 grown children ranging in age from 25 – 20 yrs old. His time to relax includes doing some lawn care and fishing is possible. Prior to getting behind the wheel, Howard was a restaurant manager for 13 years in Shaker Heights, OH and served the BEST corned beef in the area. He states his years in the restaurant provided experience handing customers and understanding how to deal with difficult situations. He is very professional and patient both with customers at the delivery and those he shares the road with daily. I was joking with Howard telling him he makes a great tour guide as our Navigo took us on an interesting route through Amish country in North Central Ohio on some back roads. He always carries a map which helps get around these difficult routes.
Friday, May 8, 2015
Get to Know Chris Grupe
This note came to me from Regional Operations Manager Scott Tully and I thought it was a good one to share. For us to achieve the success we all want to achieve it is critical for us to know our employees and establish relationships. Thanks for sharing Scott!
I was looking through the Driver of the Month nominations and a picture caught my eye and made me think. The driver pictured here is Chris Grupe and works for us at Pet Supplies Plus. As you open this picture step back and think about the moment this picture was taken. Was it taken as he took off which was the last time he would see his family for a week? Was it a moment of joy as daddy got home and the family was back together?
We all have more to our lives than our jobs and our drivers are not any different. The fact is, the vast majority of them are gone from their families for multiple days which can wear on someone whether it's the driver or their family. I encourage you all to get to know every single story of your drivers so you can see what motivates them. I think that you will be fascinated by what you find out not only about them but also yourself. I will close with this, the managers that I have seen have the most success are those that know those stories.
Brandon - Thanks for knowing Kinsley's dad's story. I guarantee you Chris knows it and appreciates it.
Congratulations Don Neace for Winning Central Region Driver of the Month for April!
Congratulations to Don Neace on winning Central Region Driver of the Month for April. Don has been with JB Hunt for 25 years, of that the last 10 years has been in Dedicated Contract Services. Don is a driver on our Toyota Fleet out of Owensboro, KY. Throughout his career with JB Hunt, Don has accumulated over 3.3 Million Safe Miles!
Below is the write-up from Team Toyota:
Don is by far the most professional drivers in all of JB Hunt. Don has over 3.3 Million Miles Safe driving and is rank in the top 30 for the company. Don is extremely dedicated to his profession and safety. He is one of the most dependable guys on the fleet. Whenever you need something done, you can call Don. When ever asked to help out Don never says no, he is always willing and ready to help wherever needed. Don is hard working and a joy to have on the account. With all of the experience and knowledge that he has about the industry he still has not slowed down. He continues to operate at a high level always putting safety first and striving for top results. To still be extremely humble and still have the motivation to keep operating at a high level speaks volumes about Don considering that he has driven for over 25 years, a 3 Million Mile Safe Driver, and one of the Highest Ranking Driver in all of DCS .
I honestly can't say enough great things about Don. When you meet him he leaves a lasting impression on you that you will not forget. He is courteous, professional, respectful, honorable, dependable, perfectionist, safety driven and dedicated. All of these things make Don the best candidate for April Central Region Driver of the Month!
Collision History
One preventable collision on 12-17-1997
RAIR History for 2014 ZERO POINTS
Fuel Numbers
Short Idle
Current 12 Week Average 7.92%
Total Idle
Current 12 Week Average 11.0%
MPG
Current 12 Week Average 6.40
Fuel Site Compliance
Current 12 Week Average 100%
Thursday, May 7, 2015
Congratulations Dustin Hatfield
The winner of the prestigious Golden Seat Belt goes to Dustin Hatfield. Dustin excelled in the 1st Quarter and was able to come out on top amongst his peers. The ARM scorecard measures items such as observations, ride alongs, and his assigned account safety results. Thanks Dustin for your hard work!
Friday, May 1, 2015
Central Farm & Garden Customer Service Training
On Friday (4/24), our Central Farm & Garden account held it's first ever Customer Service Awareness meeting. The goal was to help our drivers better understand our customer and their customer service needs for this relatively new operations. The presentation was spear headed by Adam Stampfer (General Manager - Operations Compliance) and Andrew Vincent (Account Manager). Our customer was also involved in the presentation as Jerry Briggs (Central Farm & Garden - Operations Manager) talked thru just how vital Customer Service is to them.
Drivers Ed Yarber, Howard Dillard and Terry Sanford were in attendance for the meeting and everything went great. Our drivers came away with a full understanding of what's important to our customer as well as best practices for any situation a customer throws their way!
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