On Friday (4/24), our Central Farm & Garden account held it's first ever Customer Service Awareness meeting. The goal was to help our drivers better understand our customer and their customer service needs for this relatively new operations. The presentation was spear headed by Adam Stampfer (General Manager - Operations Compliance) and Andrew Vincent (Account Manager). Our customer was also involved in the presentation as Jerry Briggs (Central Farm & Garden - Operations Manager) talked thru just how vital Customer Service is to them.
Drivers Ed Yarber, Howard Dillard and Terry Sanford were in attendance for the meeting and everything went great. Our drivers came away with a full understanding of what's important to our customer as well as best practices for any situation a customer throws their way!
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