This note came to me from Regional Operations Manager Scott Tully and I thought it was a good one to share. For us to achieve the success we all want to achieve it is critical for us to know our employees and establish relationships. Thanks for sharing Scott!
I was looking through the Driver of the Month nominations and a picture caught my eye and made me think. The driver pictured here is Chris Grupe and works for us at Pet Supplies Plus. As you open this picture step back and think about the moment this picture was taken. Was it taken as he took off which was the last time he would see his family for a week? Was it a moment of joy as daddy got home and the family was back together?
We all have more to our lives than our jobs and our drivers are not any different. The fact is, the vast majority of them are gone from their families for multiple days which can wear on someone whether it's the driver or their family. I encourage you all to get to know every single story of your drivers so you can see what motivates them. I think that you will be fascinated by what you find out not only about them but also yourself. I will close with this, the managers that I have seen have the most success are those that know those stories.
Brandon - Thanks for knowing Kinsley's dad's story. I guarantee you Chris knows it and appreciates it.
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