As a region, we onboard over 700 new drivers a year. Anytime you start a new career, there are many unknowns and the entire process can be chaotic. With a significant shortage of professional drivers in the market, it is critical that we retain all of our employees. The first 90 days are always the most difficult in regards to retention. As a region, we need to make sure we are over-communicating with new employees in order to set them up for success.
Kudos to Marcus Benson, OS at HD Van Buren. Marcus has taken this onboarding to the next level. Marcus is responsible for new hires and the 180 day experience. To help make his new drivers feel part of the team and the JB Hunt culture, Marcus put together welcome bags that he distributes to all new drivers. In addition, Marcus goes out of his way to make sure introduces all new drivers to the entire office staff. It's the little things like this that make new hires feel welcome and part of the team!
Fantastic job Marcus!
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